Okay all you public relations pro's and marketing mavens out there, are you offering "social media" services yet? Perhaps you're still waiting to see if it's just a fad. Maybe you're unsure how to deliver it as a service model, or maybe you view it as a competitor. Well, Phil Johnson, a
blogger over at Advertising Age thinks you're missing the boat -- and I agree!
If you make your living charging any company, large or small, for your advice and/or services in the area of public relations, marketing, sales, or just plain business consulting, then your customers need to hear you say "Twitter." It's not about being trendy. It's about offering best-in-class service.
There are countless services that you could begin to introduce, or perhaps you're already offering and can enhance by using Twitter. Here are a few:
- Thought leadership. Gain a following to build the persona of your client as a thought-leader in any relevant industry topic.
- Lead generation. Yes, it can work. If your client has the right type of business, you can generate leads using Twitter. Good, solid, qualified leads.
- Customer service. Especially for software or computer-related services, Twitter is a great way to have instant dialogue with needy customers.
- Sales & Promotions. Offer a sale, a deal, or a discount using Twitter. This is obviously great because of the ability to track the results very clearly.
- SEO. Yep, it can work. If you can make sure your links are followable by bots, you cannot deny the obvious benefit of links from Twitter.
The list goes on. And, of course, if you're interested in using BeTweeted as part of your services to the client, check out our
Affiliate Program to see how we can work together.