Mais oui, nos amis, c’est vrais. The French Owl is here, and the Italian Owl is flying too! La dolce vita.

Today, we’re thrilled to announce the release of the first two crowd-sourced international owls. Thanks to the Translation Project that has been in the works for a few months now, HootSuite web is now available in French and Italian. It’s not “perfect” but you can help the new versions improve with your linguistic skills.

From Morocco to Montreal — and the official language of HootSuite’s homeland — French has always been a front-runner in the translation efforts of HootSuite fans. In its turn, Italian for HootSuite came up unexpectedly fast and finished strong. Now Owls up and down the “boot” can hoot in their lovely language (now if only we could turn this into a trip to Positano…).

Grazie, Merci

We’re over the moon that HootSuite enthusiasts around the whole world have so enthusiastically contributed to the Translation project. We’d like to thank every translator who participated to help made this happen. In the short while since released, over 30,000 words were translated from English to French and Italian — that’s a whole lot of hoots.

We can’t help but wonder how all this could ever have happened without our incredible language coordinators Olivier Devriese (French) and Michele Catalano (Italian) who lovingly reviewed and submitted hundreds of strings in just a short time. And they weren’t alone — here are some of the other contributors that have helped bring this to life:

Top 3 French Translators

1. @odevriese — Olivier Devriese is our awesome language coordinator, who not only checked hundreds of strings but contributed thousands of words himself. From his own words, “After having translated many strings, I noticed that there were very few participants to do the [coordinator's] job. That’s why I decided to become a coordinator. I am persevering ;-).” He also says, “I hope that the French version will create a French-speaking community for HootSuite,” and we hope so too!
2. @iPhoneaddictfr — Cédric Calisti, the author of iPhoneAddict.fr, writes about iPhones and other Apple products and uses HootSuite to manage his social media accounts.
3. @bchamontin — Benoit Chamontin is a communication consultant (and a HootSuite fan).

Top 3 Italian Translators

1. @marcotrulla — Marco Trulla, Owl enthusiast.
2. @LeoPatrizi — Leonardo Patrizi is a passionate photographer. Check out his pictures on Flickr.
3. @ps3udolus — Michele Catalano is our great language coordinator who’s been passionate about the Translation Project from day one: “Before now many users who had difficulty with English were inhibited using the application. Now with locations in several languages as the Italian one, the spread of HootSuite will rise and many others can use the potential of this fantastic application,” he says.

Internation-owls

So what’s next? Now with HootSuite now available in 4 languages, it won’t be long until the next localizations round goes live.

Right now, Spanish and Brazilian Portuguese look promising on the leaderboard, but there are other translators close on their heels. The Dutch and German users seem to be getting pretty serious… more and more owls land at HootSuite daily from frankwatching.com site and other supportive posts.

Take a look at the latest leaderboard below:

Owl in the Family

The HootSuite Translation Project has been a successful example of community crowd-sourcing. We’re grateful to our fans, and it’s been a lot of fun to connect with HootSuite users from around the world.

Inspired by the the amount of support for our community crowd-sourcing, we started a broader international outreach and support community: @HootSuite_Korea, @HootSuite_RU (Russian/Ukrainian) and @HootSuite_ES (Spanish) are set to join the already famous Japanese Owly, keeping HootSuite fans around the world informed, supported and satisfied.

While these languages are yet to be 100% completed, there already are a few fully translated apps, including iPhone and Blackberry. We’re expecting to release these very soon on various mobile owls including a few wildcards (Turkish anyone?).

As the translation project continues, our designers are working hard on creating more custom owls for everyone. So follow @HootWatch and #HootTrans for more news and announcements.

Related posts:

1. HootSuite Translation Project Update ~ Which bird will fly first? The HootSuite Translation ...

Many managers at both growing or established companies struggle to find the time and  resources to manage multiple social media profiles. In many cases, an intern or junior employee is assigned the task of getting social networks set up plus tend to posting the messages on behalf of the organization.

Now imagine that the intern decides to take off to Australia to go backpacking for six months — or worse — leaves under less than ideal circumstances. Now what? How do you regain control of your online profile? Getting access back from social networks like Twitter or Facebook can be a support conundrum taking months to resolve – and by that time it could be too late to repair the damage.

Streamline and Protect

Social network profiles are quickly becoming one of the most important parts of your brand and your internal IP. That’s why HootSuite has created “Teams” allowing one account owner to assign tasks and various levels of access while protecting passwords and control.

So… What is Account Ownership?

Lets face it, when you’re dealing with people mistakes can happen. But with HootSuite you retain ultimate control of your account so that if it is compromised you can act quickly, removing users and deleting posts to minimize damage.

If you “own” a social profile in HootSuite, it means that you have the final say over all of the administration. As an account owner, you – and you alone – get to decide what happens with your social media accounts, including who gets to help manage them, and what level of access each team member is granted.

How to Add or Delete a Team Member

Because HootSuite is built as a collaborative social media dashboard, both Pro and Enterprise plans have the option to both add and remove team members, as well as maintain control over what level of access team members have. This means you can assemble a team to write status updates on behalf of your organization without revealing any account passwords. Inversely, account ownership also means you can revoke social media account access to a team member when they move on or change roles.

For most agencies or big businesses, it is necessary to have a number of contributors to your accounts. For example: junior employees monitor comments and mentions, marketers publish messages, contractors measure analytics, project managers delegate tasks and contribute messaging…  and so on.

Indeed, all of these people need access, but not necessarily the same level of permission. As an account owner, you can control who has access to what.

Team Levels

With the HootSuite Pro and Enterprise plans, each team has three levels of users:

Account owner

A social media profile can only have one owner. This class of user has ultimate administrative privileges, including transferring ownership when/if needed. An account owner can invite team members as well as revoke access to anybody. The account owner also decides what level of access team members have – as either advanced or basic members.

Streamline and Protect with HootSuite

Advanced team member

A social media account can have multiple advanced team members. These team members have nearly full access to the management of the account, including some administrative privileges. Advanced team members can invite other team members, or revoke access. They cannot, however, revoke an account owner’s access to a social media account, nor can they transfer ownership or change passwords. The advantage of the Advanced team member is that it allows others to manage your day-to-day social network needs without having total control over the accounts.

Basic team member

A social media account can also have multiple basic team members. This class of user simply has the ability to monitor social media streams and submit status updates. They have no administrative privileges nor can they invite other team members to social profile, revoke access, nor transfer ownership. This is perfect for outside contractors, interns, or team members that only need to post to one of your networks – but not all.

Account Management Best Practices

Account ownership is an important role, so to help you achieve the best management of your social media networks, we’ve put together these guidelines to keep you on track:

Ensure the Owner is in a position of ...

Well Owls, the eagerly awaited HootSuite iPad App has hatched and is out in the world — free for your enjoyment. Have an iPad? Great. Download it today from the HootSuite for iPad product page.

After all the anticipation and a few sneak peaks,  HootSuite for iPad was eagerly received upon launching in the App Store last week. Since then, we’ve listened to happy iPad users eagerly sharing their thoughts and comments. Thanks for all your feedback ~ keep it coming!

If you’ve missed out on all the buzz, here are just some of the articles and feedback we’ve seen that we think you’ll enjoy.

Talking ’bout Tablets

Mashable – HootSuite Releases iPad App for Social Media Management

HootSuite for iPad looks to be the perfect companion application for existing business users of the service who wish to manage their presence on a larger mobile screen. The multipurpose nature of the application might also help attract new users.

The Next Web – HootSuite for iPad is here!

You’ll notice that HootSuite for iPad looks a lot like HootSuite for iPhone … it should it was made that way. I’ve had the chance to chat with Richerd on how he made the app and it was all about making good use of the larger screen size.

And speed. — Richerd noted that other apps for Twitter on the iPad were a little slow, so he made speed a priority in the app. — Fast? Skimming across columns is essentially instant.

First Look: HootSuite for iPad from The Next Web on Vimeo.

The Crow’s Groove – HootSuite for iPad: My New Favorite Twitter App for iPad

But! A new Twitter app for iPad saw the light of day yesterday: HootSuite for iPad. And it rocks! It looks and feels great. And best of all: it’s free!

People that are familiar already with HootSuite on the web will be right at home in the app. You’ll instantly recognize the multi-column support, which gives me the much-needed overview of important tweets as a Twitter power user.

Mac Stories – HootSuite Official iPad App Now Available

HootSuite for iPad features all the options and functionalities iPhone users have been able to enjoy for almost a year now, but it sports a native interface for the tablet that takes advantage of the larger screen to display multiple “columns” at once, so you can keep track of your Twitter messages and mentions without having to switch between different views, for example.

TechKnots – Hootsuite for iPad arrives iPad

Hootsuite has strengthened their mobile application offerings with the release of their iPad application today.

Having almost the same features as Hootsuite for iPhone, i.e. multiple social networks and profiles, Scheduling messages, On-Board Stats etc, this application is completely free and has been specially designed by keeping the iPad interface in mind so that you can easily manage campaigns and monitor social networks from anywhere.

And There’s More…

Information Week – HootSuite Rolls iPad App

Covering Web – HootSuite is Now Available for iPad

RAZORIANFLY - HootSuite Hits iPad – [VIDEO]

TUAW – HootSuite for iPad now available

Into Mobile – HootSuite For iPad Now Available!

The Blog Herald – Hootsuite Releases iPad App For Better Social Networking

PCWorld – HootSuite Social Business Tools Come to iPad

Keep Up to Date:

For updates to the iPad and iPhone apps, be sure to follow @hootsuiteiphone. 

Related posts:

1. HootSuite for iPad Ready to Fly Free The wait is finally over…the highly anticipated HootSuite iPad...
2. HootSuite iPad Revealed! See Screenshots & Sign-up for Alert HootSuite’s Mobile Fest is in full swing with BlackBerry, Android...
3. MobileFest, Business Blogging and International Accolades ~ News Roundup The MobileFest juggernaut has generated responses and reactions from...

Related posts brought to you by Yet Another Related Posts Plugin.

The wait is finally over…the highly anticipated HootSuite iPad App has just been released! And we have some even better news… it’s free!

We’ve artfully hand-crafted this mobile app specifically for the iPad’s unique interface and designed it to compliment your HootSuite web account. This new owl makes use of the iPad’s large screen size to maximize the tools you’d typically use on the device, plus includes most of the goodies that you currently enjoy in HootSuite.

Bevy of Treats

Much like the HootSuite iPhone and HootSuite web, HootSuite for iPad supports multiple social networks and profiles (including Twitter, Facebook and Foursquare), message scheduling, and on-board stats. Plus, its packed with plenty more to help owls on-the-go manage campaigns and monitor social networks anywhere from bus stops to board rooms.

Here are some of the remarkable tools built-into the new iPad HootSuite app:

• Multi-network integration (Twitter, Facebook, Foursquare)
• Message scheduling
• On-board click statistics
• Real-time Twitter search
• Built-in link shortener
• Geo-location aware
• and plenty more…

Head over to hootsuite.com/ipad to see the full list of features and add HootSuite for iPad to your nest today!

With HootSuite for iPad, you can quickly import accounts with a simple migration wizard to get started. So get your fingers on this Owl to build your audience and keep informed on important topics from your iPad, and be sure to tell us what you think at the Community Forum!

Related posts:

1. HootSuite iPad Revealed! See Screenshots & Sign-up for Alert HootSuite’s Mobile Fest is in full swing with BlackBerry, Android...
2. Mobile Fest! Free Social Media Apps for Blackberry, iPad, Keitai and More It’s a big week here at HootSuite with a...
3. Android Adds Facebook ~ More Free Mobile Fun from HootSuite There once was a time before owls and robots...

Related posts brought to you by Yet Another Related Posts Plugin.

Scenarios for Creating Teams at HootSuite

One of the most powerful tools within HootSuite is the ability to create teams of contributors for your social media channels. Once you’ve added someone to your team, you can assign messages for follow-up, securely share search columns, utilize draft messages, and manage any amount of social networks.

In short, your HootSuite account is scalable, and the more you need to do, the more people you can bring on board to efficiently manage your networks. This is particularly useful for large in-house groups as well as agencies and consultants working with multiple clients.

Three’s a Charm

HootSuite Team Members come in three levels:

First, there’s an account owner of which there is only one for each social network account within HootSuite. The owner has full control over administrative privileges on the account.

Next on the list are advanced team members who can be brought on to post to profiles, invite additional team members and do some simple account management tasks.

And lastly are the basic team members who can simply post to the networks, utilize draft messages and share the search columns.

All levels of team members can assign messages to their team colleagues for follow-up.  Also, different team members can be assigned to specific social networks; this is particularly handy for organizing groups around campaigns, projects, clients, or most any other scenario you can imagine.

Talking bout Teams

Since announcing the new premium plans which allow team members, we’ve listened to your feedback and questions. In particular, we’ve heard inquiries from agencies and consultants about setting up accounts for their clients to make sense from a billing stand-point. In other words, “Who pays – the agency or the client?”

With this in mind we’ve put together the following scenarios to illustrate the possibilities for team building within the premium HootSuite accounts. Take a look to see which is best suited to how you manage your social media campaigns and manage invoicing the associated costs.

Scenario 1 — Clients as Owners

Our first example is for those consultants or agencies that work with clients on short-term contracts or campaign-specific projects.In this scenario, the consultant or agency helps their client set up their own HootSuite Pro account (starting at $5.99 per month).

HootSuite Pro accounts include 1 team member which can be used to add the agency rep or consultant. This ensures that client retains ultimate control and ownership over all their social profiles and handles the payment of the account directly.

Since the agency or consultant is simply a team member, this doesn’t count against the maximum allotted accounts with the basic account. Plus the client is in control of their own social media accounts, so after the project or campaign is complete is completed, no transfer of ownership is necessary.

Scenario 2 — Hold Your Own

In another scenario, it might be more convenient for clients if the agency or consultant takes ownership over the social media account as part of your overall project deliverable.

To make this happen, the agency or consultant sets up individual HootSuite Pro accounts for each client and adds the cost to the monthly invoice cycle. This may also be more convenient for the client’s budget management to have all campaign costs streaming through the agency.

Once set-up, the agency can add multiple clients to a single Pro account and control which profiles team members can post to. Additional team members are billed on a per-team-member basis, meaning the agency can easily pass costs back to your clients on a case-by-case basis.

For example, if Client A requires 4 team members and Client B needs 3, the agency can easily track and bill with their usual invoice cycle while still maintaining management control over their profiles. If the time comes that the client is ready to take ownership of their social media management, the agency can easily transfer account ownership to the client’s own Pro account while still contributing as a team member.

Scenario 3 — Full Roster

Agencies working with numerous and/or large clients likely have multiple team members managing a number of accounts with rapidly changing needs.

In this case, the increased features offered in the ...

Since we launched bit.ly Bundles on Monday evening, our users have created over 14,000 bundles of bit.ly links! We’ve seen bundles of recipes, bundles of Complexity Dilberts, bundles of news, bundles of design, bundles of music, bundles of photos, bundles of fonts, bundles of domain name registrars, bundles of BBC, bundles of bundles, and bundles more. We’ll be sharing some of our favorite at @bitlybundles - let us know if you have a bundle to show off!

To make bundling even easier, you can now bundle links from anywhere on the web with our bit.ly Sidebar bookmarklet. Just drag this bit.ly Sidebar link to your browser’s bookmark bar (1), then click it while you’re on any page you’d like to bundle.

At the bottom of the sidebar, you will find a list of your 10 most recently shortened links (2), including your current location. Just select the links you’d like to bundle, hit the “Bundle” button, and voila! The links you have selected can now be reordered, annotated, and shared with a single bit.ly short URL.

If you’d like to add your own spin to another user’s bit.ly bundle, you can easily recreate and remix that bundle using the “Clone Bundle” button:

Once you’ve cloned a bundle, you can reorder and modify it however you’d like — you can even include a link to the original bundle to show where you got started. Happy bundling!

Choose Your Flight Plan

Long-time HootSuite fans have likely noticed we’ve begun the great migration to get all HootSuite users onto the plan that works best for their individual needs.

Since announcing the premium plans back in August of 2010, we’ve listened closely to your feedback and suggestions to ensure that we could tailor the plans to meet your different requirements and to ensure that the key features are as affordable and available as possible.

Be Free!

HootSuite was hatched as a free tool, and while we have added premium paid plans for increased support and advanced features, we haven’t forgotten the free users and we will continue to release more tools for all plans.

The Basic free plan still includes most all of the beloved HootSuite features offered before the we added team collaboration and advanced analytics (including Google Analytics and Facebook Insights).

Which Owl is Right for You?

On a budget but want to tap into the social web across networks? No problem, the Basic plan has you covered. Need advanced support, multiple team members or advanced analytics? We’ve got a Pro plan for you.

The free Basic plan starts you off with HootSuite staples such as scheduling, keywords monitoring and 30 day Ow.ly stat history, while the Pro plan offers additional benefits like team collaboration, unlimited social networks and RSS/Atom Feeds, plus Google Analytics and Facebook Insights.

Consider the Enterprise plan for even more. This full menu plan is ideal for teams with greater than 15 members plus includes 10 seats in HootSuite Learning Program so your team can gain advanced techniques to advance your social media efforts.

To learn more about the offerings, go to the plans page to see which is best for your unique needs.

A Little Hoot for Friends

We understand you may still have questions about your account and the different plans and features that HootSuite offers. No problem, we’re here to help you out. Start with a library of articles in the Help Desk to learn the ins-and-outs of our offering and/or you can always give us a hoot via Twitter @hootsuite_help.

Road-Map Ahead

There’s lots of great stuff ahead on the HootSuite road-map. For starters, CEO Ryan Holmes will be at TWTRCON in SF on Thursday with an announcement of some new tools coming shortly.

Be sure to follow @hootwatch for more tips and news, plus keep an eye on @hootsuite as well as the blog for articles and release announcements to help you make the most of your HootSuite dashboard.

Related posts:

1. Introducing HootSuite Freemium ~ Message from CEO Ryan Holmes Hello HootSuite Community, HootSuite is pleased to announce new premium...
2. HootSuite Goes Freemium — Premium Plans Added, Free Accounts Remain August, 11 2010, VANCOUVER, CANADA — HootSuite release tiered premium...
3. HootSuite Freemium Plans ~ Clarifications about teams, ads, stats & NPOs Pricing and Team Members There was plenty of reaction and...

Related posts brought to you by Yet Another Related Posts Plugin.

Refreshed Learning Program

Class is in session for HootSuite University. Since early spring of 2010, we’ve been proud to offer advanced tips and techniques for teams and individuals seeking to increase their strategic knowledge for using social media tools. Since cutting the ribbon, we’ve gathered feedback and tuned up both the campus and faculty to prepare for more interactive learning.

The program has already seen a multitude of grads cross the podium and proudly get listed as a certified pro in the HootSuite Pro Directory which is arranged geo-graphically allowing easy connections between consultants and those who need them.

Learned & Listed

HootSuite University is an advanced learning program geared towards businesses and professionals who want to gain comprehensive social media techniques. It’s also great place for those who may not know the ins-and-outs of social media to learn practical tips and tactics.

All certified HootSuite U grads are listed in the HootSuite University Pro Directory. Grads can apply these credentials towards future new media roles to advance their careers.

The HootSuite Pro Directory appears on the front page of the HootSuite University website – ideal for people and businesses searching for someone to help them with social media strategy and implementation. The directory is searchable by city/state for efficient match-making between consultants and clients.

Indeed, completing the tests to become certified is a great resource builder which will help grads build a network of social media professionals, with whom they can continue to learn and share.

Expert Owls

We’ve happily hosted experts as guest faculty to present along with the newly anointed Director, Krystyl Baldwin. These speakers have brought a variety of viewpoints and shared their techniques direct from the social media trenches. Recent speakers include: Lisa Kacerosky, Chris Garrett, Rich Harris, Amber MacArthur, Lewis Howes and more.

Coming up, we’ve got a whole new roster of webinar hosts scheduled. In November, Mike Mueller is slated to speak about 7 Ways to Fix Up Your Facebook Fan Page.  Come December we’ve got Derek Overbey with tips about managing your Facebook Community and brand.  Sign up to learn about more upcoming speakers for 2010 and 2011!

See, Do, & Choose more

We want to make the HooSuite University experience as friendly as possible so we’ve made the new site easy to navigate for all users. Members can select which courses they’d like to take, see who else is in the course, check on progress of the program and more. Upon completion of the program, grads will receive a custom HootSuite University certificate, plus the aforementioned Pro Directory listing.

Open Enrollment

Ready to converse with the top social media players and like-minded individuals to advance your skills on the social web? Head on over to http://learn.hootsuite.com for more information and/or follow @HootSuite_U on Twitter.

Tuition for the HootSuite Learning Program is $47 a month allowing you to gain advanced skills and promotion without breaking the bank.

Related posts:

1. New-Look Learning University Graduates Inaugural Class of Pros Refreshed and Ready A few months back, we launched the...
2. HootSuite Pro Certified ~ University FAQs and Enrollment In today’s packed webinar session, eLearning Specialist Lewis Howes and...
3. HootSuite University Starts May 1st! ~ Get Pro-Certified School is in for Summer School starts early this summer...

Related posts brought to you by Yet Another Related Posts Plugin.

We are thrilled to announce the launch of bit.ly bundles, a new way of sharing multiple links with a single bit.ly short URL.

You can start bundling links right away!  Just head over to bit.ly, shorten some links and then hit the “Bundle” button.

Every link you add to a bundle will include a rich media preview (courtesy of our friends at embed.ly) and a bit.ly click count, and can be customized with a title and description. Try it out with your favorite video, photo, and any other links you’d like to curate and share!

If you’re looking for some inspiration, check out a travel guide to Washington, D.C. from our friends at Jauntsetter, a collection of videos soundtracked by the Free Music Archive, and a bundle of fun from Superchunk drummer/comedian Jon Wurster.

So, click on over to bit.ly and get your mace out… let’s get ready to bundle!

Owls of the world, we love what you do.

There are so many remarkable user-created tutorials and videos out there to help spread the word and share the love of HootSuite – it makes us happy to see that others share our enthusiasm for the great things the dashboard can do.

We want to share them all and collect some of the best in our User Created Tutorials forum – be sure to check them out and add your own to get your content in fromt of more of your fellow HootSuite fans.

With an eye towards tutorials, how-tos and use cases, here are some amazing fan-generated pieces that have caught our eyes and warmed our hearts in recent days:

Owl-thusiast Tutorials

Socialmedia.biz - 10 ways to create a social media dashboard

HootSuite: Integrate all your platforms: Our personal favorite is HootSuite because of the depth of its products and services. You can update multiple social media platforms (Twitter, Facebook and more) from a computer or iPhone, Android or Blackberry. A team of users can track results of their interactions and create a dash board that will work efficiently with their preferred social streams.

Love Your Work LIFE - Can’t find a job? Use your skills and make one! – The AelloLUXE Story (podcast)

Nicole Yeary

It’s becoming very clear that social media matters… to everything.  Looking for a job?  Social media.  Building business?  Social media.  Maintaining or developing friendships (professional or personal)?  Social media.  And guess what – it isn’t just for Gen-Y.  Twitter is mostly an adult and professional network.  So is LinkedIn.  Facebook is becoming popular among most ages.  The best part of all of this is that it is getting easier and easier to understand, use, and adopt every day thanks to tools such as Hootsuite.

Twitter has been introducing me to some incredible people around the world.  I’m blown away and humbled every day by the immense talent I am fortunate enough to spend time with.  Today is no different as Nicole Yeary of AelloLUXE shares her story.

Nicole’s back story is incredibly inspiring.  In this interview, Nicole tells us about her move to Chicago and how she lost her job only a month later (after signing an 18 month lease on a condo).  She talks about her job search, her difficulties, how she found a way through all of it, and how a business that showcases her tremendously valuable talents developed as a result of the whole crazy adventure.

If you are in a similar situation, this story is incredibly inspiring and can give you some ideas on how to take control of your own situation, too.  This call is also great if you are using social media but are not using a dashboard tool to keep up with all your social media profiles.  Nicole gives some incredible insight into Hootsuite and how it can explode your social media experience.

Alexandra Samuel - Using HootSuite as your Twitter dashboard

The main reason I use HootSuite is that it does a great job of scheduling tweets, so that I can queue up a day or even a week’s worth of tweets at a time. This feature is so valuable that I’ll write a blog post focusing specifically on how to use HootSuite for scheduling tweets. Yes, Tweetdeck (my preferred Twitter client for over a year) also has a “tweet later” feature, but I found it quite erratic.

The other benefit of using HootSuite is its support for team-based tweeting. Since I share a few of my Twitter accounts with colleagues, it can be useful for us to share Hootsuite tabs so that we can monitor the same Twitter searches or collaborate in drafting tweets.

The Poor Travel Blogger - HootSuite As My Travel Companion

Let me introduce you to my travel companion, Hootsuite. Before I knew anything about Hootsuite, I had the usual issue of having multiple tabs open all the time. One for facebook, one for Twitter (and only one account at a time!), this blog and whatever else I was researching at the time. But my good friend and Internet pro Paula Seymour, saved me from my own destruction by ...